Shipping and Delivery Policy

At Royal Spotlight LLC (acrylicposter.com), we understand that shipping and delivery are crucial aspects of the customer experience when purchasing acrylic poster prints. We strive to provide our customers with a smooth and hassle-free shipping and delivery process. Below, we have outlined our shipping and delivery policies in detail.

Shipping Policy:

Order Processing: Once an order is placed, it will be processed within 1-3 business days. If there are any delays, customers will be notified via email.

Shipping Rates: Shipping rates will vary based on the destination and the size and weight of the order. Customers will be able to view the shipping rates at checkout before completing their purchase.

Shipping Carriers: We use reliable third-party shipping carriers to deliver orders to our customers. Our shipping carriers include FedEx, DHL, and UPS.

Shipping Times: Shipping times will vary depending on the destination and the shipping option selected by the customer. Generally, orders within the United Arab Emirates will be delivered within 2-3 business days. International orders may take longer, depending on the destination.

Shipping Fees: Shipping fees are calculated based on the size and weight of the order and the shipping destination. Customers will be able to view the shipping fees at checkout before completing their purchase.

Order Tracking: Customers will receive an email with a tracking number once the order has been shipped. The tracking number can be used to track the order online.

Delivery Policy:

Delivery Address: Orders will be delivered to the shipping address provided by the customer during checkout. Customers are responsible for ensuring that the shipping address provided is correct and complete.

Delivery Times: Delivery times will vary depending on the destination and the shipping option selected by the customer. Customers will be able to view the estimated delivery times at checkout before completing their purchase.

Delivery Fees: Delivery fees are included in the shipping fees calculated at checkout. Customers will be able to view the delivery fees at checkout before completing their purchase.

Delivery Notification: Once the order has been delivered, customers will receive a notification via email.

International Shipping: We ship internationally, and customers will be able to view the shipping rates and estimated delivery times at checkout before completing their purchase.

Order Changes: Once an order has been processed and shipped, it cannot be changed or canceled. Customers are advised to review their orders carefully before completing their purchase.

Order Returns: If a customer receives a damaged or defective product, they may request a return within seven (7) days of receiving the order. Returns will be subject to our returns policy, which can be found on our website.

We understand that shipping and delivery can be unpredictable and that unexpected delays and damages can occur. While we strive to provide our customers with the best possible service, we are not responsible for any delays or damages that occur during shipping or delivery. We encourage customers to contact us if they have any questions or concerns regarding their order.

In conclusion, our shipping and delivery policies are designed to provide our customers with a smooth and hassle-free shopping experience. We are committed to providing reliable and efficient shipping and delivery services to our customers worldwide. If you have any questions or concerns regarding our shipping and delivery policies, please do not hesitate to contact us at royalspotlightuae@gmail.com.

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